Basic Customer Service Training for UCWD employees on June 26-27, 2014. New service application, reconnection, disconnection and application for change name will be entertained on June 30, 2014. THE OFFICE IS OPEN for payment of water bills and report for any water related problems.

Who We Are

Board of Director

General Manager

Four Divisions

  • Administrative and General Services Division
  • Responsible for planning, recruitment, selection and development of the Human resource, implementation of the safety and health of its employees, serves as intermediary between the organization and its union and designs discipline and grievance handling system toward a harmonious and an effective working environment. It handles accounting and financial transaction reporting, cashiering, inventory management, procurement service, and coordinates the implementation of the policies laid out by the Board of Directors.

  • Finance and Commercial Division
  • Engineering and Construction Division
  • Production and Water Quality Division

Performance Pledge

We, the officials and employees of the Urdaneta City Water District pledge and commit to deliver quality public service as promised in this UCWD’s Citizen’s Charter. Specifically, we will:

Serve with integrity
Equally accord the public with prompt and timely service
Respond to complaints
Value individual’s contribution in improving our services.
Institute discipline among the ranks
Consistently apply the policies set forth by the governing bodies
Evaluate existing feedback mechanism and develop such adapting to the present times
Always display procedures and maintain minimal fees and charges
Be polite and courteous
Observe and make our services available to the public even beyond the regular working hours, if the need arises
Vigilant in reporting any form of graft and corruption
Encourage demonstration of sensitivity to the needs of the stakeholders
Socially respond to the needs of the community
Encourage the community to patronize our services
Lead by example
Follow all reasonable office rules and regulations.

Historical Background

   The existing water supply system of Urdaneta was originally constructed in 1959 by the defunct National Waterworks and Sewerage Authority otherwise known as (NAWASA) to serve the Poblacion area only. The original water supply system consisted of an elevated concrete storage tank, a well/pumping station located beside the municipal hall and about 5.3 kms of distribution pipelines.

   In 1965, the distribution pipelines were extended to about 6 kms. more.

  The Urdaneta Water District (UWD) was created on February 20, 1976 by virtue of the Sangguniang Bayan Resolution No. 6, seriesof 1976. The reasons for its creation were the following:

View full history

Organizational Structure


Miscellaneous for Bidders

  • Certificate of Compliance
  • Opportunities
  • Downloadable Bid Forms

Bids Awarded

Contact Us

MacArthur Highway, Nancayasan, Urdaneta City, Pangasinan


075.653.0486 (Phone/Fax)
Office of the General Manager : Administrative and General Services Division


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